Safety

Safety isn’t a feature. It’s the foundation.

Checks before the first trip, and a desk that never sleeps.

Safety by Sety

The Sety response desk

Trained safety agents watch alerts around the clock. They call when trip watch flags something, and work with emergency services when it matters.

Sety response deskLive
SOS
SOS receivedTrip HR-4821 · Third Mainland Bridge
  1. Rider pressed SOS
  2. Agent Kemi picked it up and is calling
  3. Live trip link sent to 2 contacts
  4. Rider confirmed safe. Trip resumed
24/7agents on duty
1 tapto reach a person
SMSbackup if data drops

One-tap SOS

Your location and trip details reach the Sety desk straight away. If your data drops, it falls back to SMS.

Trip watch

We notice when a car leaves the route, stops too long or goes quiet, and we call to check in.

Live trip sharing

Send family a link with the driver, car, plate and live map. They don’t need the app to follow.

Danger-zone alerts

Pickups, routes and drop-offs are checked against reported incidents, for riders and drivers alike.

Plate check

Confirm the plate before you get in. The trip can’t start until you do.

Cases you can follow

Report anything and track it, with a response time we commit to up front.

1

Before the trip

  • Driver ID, licence and guarantor checks
  • Partner-garage car inspections
  • Rider phone and selfie checks, plus ID for night trips
  • Pickup, route and drop-off checked for reported incidents
2

During the trip

  • Plate confirmed before the trip can start
  • Trip watch for detours, long stops and lost signal
  • A live link for family and friends
  • One-tap SOS, with SMS backup
3

After the trip

  • Two-way ratings with safety tags
  • Every report opens a case with a response time
  • Trip data encrypted and kept only as long as needed
  • Anyone who seriously breaks the rules is removed

Your next ride, done right.

Get the app and take your first fairly priced, watched-over trip.